Our Privacy Policy

1. Introduction and General Terms

Alerce Software is committed to protecting your personal information when you are visiting our website or using Alerce Software products and services. We want our services to be safe and enjoyable environments for our visitors. This Privacy Policy relates to our use of any personal information you provide to us online, via phone or text, by email, in letters or correspondence.

Alerce Software is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including your right to be let alone.

Australian privacy laws are contained in a variety of Commonwealth, State and Territory Acts. The "Privacy Acts" are data protection laws which regulate the collection, use and disclosure of personal information about individuals; they do not protect privacy of the individual in a broader sense. In relation to use of the Internet and other telecommunications services, ISPs and telephone service providers are also required to comply with the privacy protection provisions of the Telecommunications Act 1997 and the Telecommunications (Interception) Act 1979. A variety of other legislation contains privacy protection provisions relevant to particular types of entities and/or practices, for example, the Spam Act, surveillance and listening devices acts, and many others.

Our website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will Alerce Software collect about me?

When you participate in, access or sign up to any of the Alerce Software products or services, activities or online content, such as newsletters, message boards, telephone, text, or create an account using the Alerce's online servers we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, depending on the activity. By submitting your details, you enable Alerce Software to provide you with the services, activities or online content you select.

Alerce Software also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) from visitors to Alerce's website.

3. How will Alerce Software use the information they collect about me?

Alerce Software will use this information only to:

  1. provide our products and services, activities or online content to you;
  2. deal with your requests and enquiries;
  3. and to analyse and improve the services offered on the Alerce website.

Alerce Software does not and will not disclose your information, individually identified or in aggregate to any external individual or entity for any purpose. Should Alerce Software wish to mention your name for any other use, we will ensure that we ask you first for your authorization. You will also be given the opportunity to withhold or withdraw your consent for the use of your name.

4. Will Alerce Software share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law, for example to government bodies and law enforcement agencies.

5. How long will Alerce Software keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Alerce Software.

6. Cookies Policy

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone browser from a website's computer and is stored on your device's hard drive. On the Alerce's website, cookies record information about your online preferences for the duration of your session. These cookies will expired at the end of your connection to Alerce's website.

7. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Alerce Software.